Custom jewelry and special orders are non-refundableonce CAD design is approved and work has begun.
Ready-to-ship jewelry may be eligible for return within3 days of delivery, provided it is unworn, undamaged, and in original packaging. Buyer pays return shipping and insurance.
Refunds (if applicable) will be issued to the original payment method once the returned item is inspected and verified.
Diamonds or jewelry altered, resized, or damaged after delivery arenot eligible for return or refund.
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