Privacy Policy

Effective Date: 2024-07-21

Eternal Carat (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you visit our website eternalcarat.com and use our services.

1. Information We Collect

Personal Information: When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, billing address, and payment information.

Non-Personal Information: We may collect non-personal information such as browser type, device type, IP address, and information about your interactions with our website. This information helps us improve our website and services.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your orders, inquiries, and promotions
  • Improve our website, products, and services
  • Personalize your shopping experience
  • Detect and prevent fraud
  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information with:

  • Service Providers: Third-party service providers that assist us in operating our business, such as payment processors, shipping companies, and marketing partners.
  • Legal Requirements: If required by law or in response to legal proceedings, we may disclose your information to government authorities or other relevant parties.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owners.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

5. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt-out of receiving promotional communications
  • Request the restriction of processing your personal information
  • Object to the processing of your personal information
  • Withdraw your consent at any time

To exercise these rights, please contact us at info@eternalcarat.com.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with the effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Eternal Carat
info@eternalcarat.com
720-303-1573

Thank you for trusting Eternal Carat with your personal information. We value your privacy and are committed to protecting it.